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 Cumby Telephone Cooperative, Inc. is committed to bringing its customers quality telecommunications services at affordable rates throughout its service territory. Basic local services are offered at the following monthly rates:
 Single Party Residence Access Line From $ 6.00 to 10.00*
 Single Party Business Access Line   From $ 11.40 to 18.50 *

 (*Rates vary depending on the exchange where you live or have your business, and do not include taxes, surcharges, or other fees that may be applicable, such as a subscriber line charge.)
 Cumby Telephone Cooperative,  provides voice telephony service which includes voice grade access to the public switched network, unlimited local calling within the customer’s local calling area at no charge, access to emergency services, and toll blocking at no charge for qualifying low-income customers. Each local exchange access line comes with a free primary directory listing and each subscriber annually receives the Cumby Telephone Cooperative’s local telephone directory.  To make sure that our customers continuously receive quality service, any service problems can be reported to Cumby Telephone Cooperative, Inc. twenty-four hours a day, seven days a week.
 Basic services are offered at the rates, terms and conditions specified in the Cumby Telephone Cooperative’s tariff on file with the Public Utility Commission of Texas. If you have questions regarding the Cumby Telephone Cooperative's services or rates, please call 903-994-2211 or toll free 1-888-994-4604.
 The Cumby Telephone Cooperative offers reduced rates to eligible low-income residential consumers under a government assistance program called Lifeline.  Lifeline provides monthly discounts to an eligible customer’s voice telephony service (home or wireless service, but not both).  Customers who are eligible for Lifeline are also eligible for toll blocking at no charge.
 To be eligible for Lifeline a customer’s annual household income must be at or below 150% of the federal poverty guidelines, or a customer must receive benefits from or have a child in the household who receives benefits from at least one of the following programs: Medicaid; Supplemental Nutrition Assistance Program (SNAP) (formerly Food Stamps); Supplemental Security Income (SSI);  Federal Public Housing Assistance (FPHA); Low Income Home Energy Assistance Program (LIHEAP); Temporary Assistance for Needy Families; National School Lunch Program’s free lunch program; or health benefits coverage under the state Children’s Health Insurance Program (CHIP).  
 Lifeline service is limited to one discount per household.  A household is everyone who lives in the home (including children and people who are not related to the customer) and shares income and household expenses (bills, food, etc.).  A customer with Lifeline service may not transfer the Lifeline benefit to any other person. Lifeline is a nontransferable benefit.
 Additional information may be obtained by contacting the Cumby Telephone Cooperative’s business office at (903) 994 - 2211 or by contacting the Low-Income Discount Administrator (LIDA) at 1-866-454-8387 (1-866-4-LITE-UP).




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