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Home News-Telegram News Alert: Guaranty Bond Bank warns of text scam

Alert: Guaranty Bond Bank warns of text scam

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Guaranty Bond Bank sent an advisory Wednesday that fraudulent text messages, asking for customers and non-customers to call a phone number, have been circulating. Danny Muskrat, the banks’ senior vice president, said the texts are a scam and should not be answered.

 

“Text messages are randomly being sent to both customers and non-customers, stating your account is having technical difficulties and gives a specific phone number for you to contact,” Muskrat said. “Please be aware that this is a fraudulent text and do not under any circumstance release any information. It is possiblethat when a scam occurs, you may be contacted more than one time or by multiple phone numbers.”

Guaranty Bond Bank will never ask for account information in an unsolicited telephone call, email or text message, he added.

“If you have received a text and provided this information, please contact the Guaranty Bond Bank location nearest you or call 888-572-9881,” he said, encouraging all customers to also report anything that appears to be fraudulent immediately to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . “If you have not received a text message, you do not need to take any action. Your account information is safe and secure,” Muskrat stated. “We want to again remind all bank customers to never respond to unsolicited requests for account or personal information via the telephone, email or text messaging. If you have any questions or concerns, please feel free to contact any of our Guaranty Bond Bank locations, where your safety and security are our priority.”

 

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