Suddenlink digital customers will see a new channel guide when they turn on their TV sets the morning of Tuesday, Feb. 10, signaling the launch of video-on-demand (VOD) service in Sulphur Springs, Winnsboro and Como.
Access to VOD will be enabled by a new interactive program guide, Macrovision’s i-Guide, which Suddenlink in recent weeks has been pre-loading on set-top boxes slated for new digital customers. The same guide will be deployed electronically overnight in the early hours of Tuesday morning to non-DVR digital boxes that are already in customer homes.
Suddenlink digital customers who use DVRs (digital video recorders) will be required to schedule a time for their conversion; resetting their boxes will require a total reset that will erase their recordings and future scheduled recordings.
All DVR and digital box users will need to reset other settings (such as parental controls) once the new channel guide has been loaded. Suddenlink DVR users can schedule their channel guide conversion to start getting VOD by going to www.suddenlink.com/getvod.
Once enabled, Suddenlink’s VOD service will offer thousands of viewing choices, including movies, sports, news, music and shows from cable networks such as Nickelodeon, NOGGIN, MTV, Comedy Central and Discovery. Local programming, including sports, news and events, also will be available.
An expanded inventory of more than 50 VOD selections of high-definition (HD) programming will be included in the mix. More than a third of the Suddenlink VOD library will be free. The rest will be available for either a per-view charge or monthly subscription.
VOD allows viewers to order the titles of their choice via remote-control, at any time, and have access to those titles for a period of time, typically 24 hours. Viewers can also pause, rewind and fast-forward their choices, much as they do with a VCR or DVR.
“VOD service clearly puts more control in the customer’s hands,” said Suddenlink System Manager Joe Suggs. “It lets them view all kinds of entertainment programming, when and how they want to see it.”
Suddenlink’s VOD library will be regularly updated, with about one-third of the inventory changing over each month to make new choices available. VOD programs will be stored at a centralized server and delivered over Suddenlink’s network.
“In recent months we’ve introduced phone service and increased download speeds on our most popular Internet services, added a number of new HDTV channels, and now are pleased to roll out yet another advanced technology and great entertainment alternative,” Suggs said.
For more information, area residents can visit www.suddenlink.com/vod or Suddenlink’s local office at 220 Linda Drive in Sulphur Springs. They can also reach Suddenlink toll-free at 888-822-5151.
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