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Home mySSlife Family Owned Businesses Family Owned Business: Dr. Robert Shackelford and his staff put patients first at Sulphur Springs Orthopedics

Family Owned Business: Dr. Robert Shackelford and his staff put patients first at Sulphur Springs Orthopedics

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Four years ago, Dr. Robert Shackelford and his wife, Nancy, made the decision to move their big city practice to small town Sulphur Springs.

To this couple, it was all about finding that “just right” place to call home and they’ve been pleased with the result.

“We have always worked together,” Dr. Shackelford said, “and we wouldn’t have it any other way.”

The couple has been married for 32 years and working together for the past 20 years.

“He wanted to be in a smaller town where he could be more involved in our children’s lives,” explained Nancy, who works as her husband’s registered nurse and office manager. “He wanted the kind of practice that was more about the patients than just another number on a medical chart.”

At Sulphur Springs Orthopedics, Shackelford provides several areas of expertise including sports medicine, reconstructive surgery, muscles, tendons and bone injuries, rehabilitation, arthritic disorders, scoliosis screening, orthopedics for the youth, fracture care, total joint replacement arthroscopic surgery and foot surgery.

“I most commonly see broken bones (overall) and joint replacement in older patients,” Dr. Shackelford said. “I try to keep my practice general but prefer not to work on the spine. I will refer patients to specialists, if needed.”

Shackelford’s primary objective is to help his patients achieve and maintain optimum health. His philosophy is “being well – or staying healthy – is not an accident; it requires a commitment from the patient and the physician.”

At Sulphur Springs Orthopedics, open communication is the key – from scheduling the first appointment to follow-up care.

“I can honestly say that each of my patients have seen me in person,” Dr. Shackelford confidently said. “With the bigger clinics so many patients don’t ever actually see their doctor. I want my patients to see me in public and know that I am their local doctor.”

Dr. Shackelford sees about 25-30 patients a day at his Sulphur Springs office located on Medical Circle near Hopkins County Memorial Hospital, Nancy said.

A staff of three in the Sulphur Springs office assists the couple. Four-year veteran of the office Opal Clayton oversees insurance and billing. Receptionist April Keen and X-Ray technical and medical assistant Amber Miller each joined the team three years ago. The tightly-knit group begins their work week with a prayer every Monday.

“We have also opened a clinic in Winnsboro this past November,” said Nancy said who performs most any duty at the office except X-rays. “We want to be here for our patients, plus we have a great staff that administers very loving care.”

Dr. Shackelford is a Midwest City, Oklahoma native, earning his undergraduate degree and his doctorate of medicine at the University of Oklahoma.

He learned his “hands-on way with patients” from his orthopedic residency at Scott and White in Temple with rotations at the Veteran’s Administration Hospital in Temple, Shiners’ Hospital for Cripple Children and the Ben Taub Trauma Center, both in Houston.

For four years Dr. Shackelford was chief of the Orthopedic/Podiatry Department at Sheppard Air Force Base in Wichita Falls.

He is board certified in orthopedics, earning the status of Diplomate of the American Academy of Orthopedic Surgeons.

If his medical background does not speak for itself, the past two summers Dr. and Mrs. Shackelford have traveled abroad to China for leadership programs. During the trips, Dr. Shackelford has been able to mentor the youths.

“I have even been able to help many receive admittance into PhD programs,” he said. Despite the language barrier the couple has assisted and “adopted” students into their own lives creating, lifelong bonds.

In their free time, the couple enjoys their four-month old grandson, Ben, while awaiting their granddaughter, Hayden due soon. Ben is the son of their daughter Meghan and her husband, Dan Bruner. Their son, Chris Shackelford, and his wife Emily are planning the arrival of Hayden.

Dr. Shackelford admitted with a grin “that it is nice being the boss,” as he was mapping out time to enjoy some fishing at one of the nearby lakes on a sunny spring day. “My staff also enjoys our schedule, especially with only half a day on Friday.”

General office hours are from 8 a.m. to 5 p.m. Monday through Thursday and Friday from 8 a.m. to noon. Sulphur Springs Orthopedics is located at 113 Medical Circle in Sulphur Springs. To contact Dr. Robert Shackelford during normal office hours, patients in the Sulphur Springs area can call (903) 439-6302 or for the Winnsboro clinic call (903) 342-6150 or patients can e-mail him directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .




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