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Home mySSlife Family Owned Businesses Family Owned Business: ‘Foolish fate’ gives Weaver family their start at Town and Country Dry Cleaners and Laundry

Family Owned Business: ‘Foolish fate’ gives Weaver family their start at Town and Country Dry Cleaners and Laundry

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Formerly bankers in Corpus Christi, the Weavers admit that it was a bit of foolish fate that led them to this business and Sulphur Springs.

“We had never owned a business before when we heard about it and started looking into it,”  Bob Weaver said. “My family is located in Dallas and my wife’s is in Texarkana — we just figured this is where we were meant to be.”

On April 1, 1995, Bob and Peggy Weavers closed on their purchase of Town and Country Dry Cleaners and Laundry on Mockingbird Lane from its former owners of 10 years, John and Nancy Browning. Then again, on April 1 of 2000, they closed on their land for their current location at 1415 South Broadway St. In keeping with their Fool’s Day tradition, the Weavers finished their new building also on April 1, 2002.

Town and Country Dry Cleaners and Laundry is celebrating a 25-year milestone of business in Sulphur Springs. Owners Bob and Peggy Weaver are overjoyed to be bringing a full-service operation to their nearly 4,000 local customers, some second- and third-generation patrons from Hopkins and surrounding counties.

“We have had several employees over our 15 years as the owners,” Bob said happily. “But there is a core group of experienced workers that have remained. In fact, we have 242 combined years of dry cleaning experience spread over about 11 employees.”

“We had never built a business but really wanted it to blend with the other businesses on Broadway Street,” Bob said. They succeeded, making the building aesthetically pleasing and environmentally clean.

The couple insists on keeping up with current practices and eco-friendly procedures, even with just one other competitor in town.

“We keep up a friendly competition,” said Bob, who is an active member of the community and church along with his wife and son.

The Weavers subscribe to American Dry Cleaner and Clothesline magazines that include valuable information on the current fabrics and dyes, and are active Dry Cleaning Institute members.

“We send all our employees to spotting school held at Texas Tech in Lubbock to ensure safety and training,” Weaver said.

“We even pipe in refrigerated air for our employees,” Peggy said, noting the approach of another hot Texas summer. “I learned the hard way that this business deals in warm temperatures when I foolishly showed up on the first day in a dress and pantyhose.”

At Town and Country Dry Cleaners and Laundry, customers can choose between laundry service and dry cleaning. The laundry service uses a water-based solution and computerized machines with only the top quality detergent. Dry cleaning involves a chemical cleansing for those items unable to be subjected to water for a “new look longer.”

Town and Country Dry Cleaners and Laundry strives to stick to a motto for speedy service of “In by 9, Out by 5.” Their regular hours are from 7 a.m. until 6 p.m. Monday through Friday, and Saturdays from 9 a.m. to noon for pick-up and drop-off only.

“We can clean many items in-house from a simple cotton polo shirt to bedding and drapes, even comforters,” Bob said. “We will clean about three to five comforters a week. For items such as leather or (wedding) gowns, we have trusted out-sources we use. With heirlooming gowns like wedding or prom, I think we are probably as nervous as the customer is.”

Bob jokingly added, “Leather is a whole different animal, so we ship it to another company.”

The Weavers have found through the years that they see their customers in their most memorable moments, from weddings, christenings and other family celebrations to the hard times like family funerals.

Town and Country Dry Cleaners and Laundry are environmentally conscious, recycling the petroleum-based, non-toxic waste that their machines produce.

“It is just responsible,” Bob said. “We live here, too, and it is important to our family.”

Responsible business ethics aren’t the only positives the Weavers bring to their small family owned business. They have been working with their only son, Preston, a senior at Sulphur Springs High School.

“Preston started assisting in the back but helps up front at the counter now,” his father said. “He has grown up in this business and around our customers from a young age.”

Preston and Bob have been making radio commercials since Preston was the ripe old age of 5.

“Our patrons knew Preston — or his voice — long before he started working at the check-out counter,” Bob recalled with fondness at their special father and son time. “He is about to graduate and attend Texas Tech, but I hope to make a few more [ads] before he leaves. I don’t know if he is really interested in taking over the business, but maybe after returning he may.”

Town and Country Dry Cleaners and Laundry strives to set new standards, bringing Sulphur Springs its first drive-through (with their two-lane covered path), a convenient, secure drop box for 24-hour drop-off, providing customers with personalized clothing bags with locks, and same or next day cleaning service along with an alterations department.

“Our goal with this business was to be as full-service as we possibly could,” Bob said, “finishing all our dry cleaning items by hand to make the big difference.”

According to the Weaver family, they are the first to have automatic clothing conveyors, operate with computers and accept credit cards.

“This is a very personal service,” Bob said comparing the individual computer files to the similarities of a personal hairdresser. “Each customer has a preference from starch to pressing.”

Town and Country Dry Cleaners and Laundry is located at 1415 South Broadway Str. for more information on the services they provide contact them at (903) 885-0091 or stop by in person.

 

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