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Home mySSlife Family Owned Businesses Family Owned Business: Mother, daughter ministering to more than just the hungry at Plain & Fancy Sandwich Shoppe

Family Owned Business: Mother, daughter ministering to more than just the hungry at Plain & Fancy Sandwich Shoppe

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Will it be plain or fancy? No need to pick or choose – Plain & Fancy Sandwich Shoppe gives customers both selections from a menu of healthy salads, sandwiches, wraps and soups plus scrumptious homemade desserts.

Hungry for breakfast at lunch? At Plain & Fancy, breakfast – plates of scrambled eggs, sausage or bacon, toast or biscuits, croissants or burritos – is served any time.

Plain & Fancy Catering includes  “plain” finger foods as well as “fancy” gourmet dinners perfect for all occasions served in-house or delivered on-site.

What is the family’s secret recipe? Speed, consistency and quality.

Customers know that orders are made quickly with only the freshest, finest ingredients and regular specials on the same days.

Owner Sandi Wallace has always loved to cook and recalled  it was in the Spring of 1997 that a friend approached her about purchasing Plain & Fancy Sandwich Shoppe.

She summed her work up simply by saying it is “a challenge.” This mother of four learned early that she had to be creative with meals. When this opportunity came along, her children were in college and high school. She had a bit more freedom, so she decided to take on the endeavor.

“The response from customers has been overwhelming,” Wallace said. “The dairy business wasn’t booming, so I had been helping in the church kitchen. If I hadn’t been working in the kitchen, I probably wouldn’t be at Plain & Fancy right now. It was the Lord’s path.”

It is this passion that Wallace bring to her work and her relationship with customers. It might just be a simple peppermint or catering for 700, Wallace treats everyone like family.

With that thought in mind, Wallace brought in her daughter, Heather Salverino, as her partner in the business. The mother and daughter team have accomplished so much together but, to talk to them, each gives all the credit to the other. With Salverino’s help, Wallace has expanded on the catering aspect of the food service spectrum and added a website, www.plainandfancyshoppe.com.

“We just want everyone to feel comfortable here,” Wallace and Salverino agreed. “We love that we draw people from all ages and walks of life.”

Plain & Fancy Sandwich Shoppe, located at 120 Main St., is a gathering place – a coffee shop that offers so much more than just coffee.

“To me, this work here is a ministry,” Wallace said. “I usually get here early in the morning so I can go over my work, inventory and bake, which allows me the time to sit and visit with customers during the day.”

Salverino manages the orders, oversees delivery routes and coordinates the quality of the food served.

“Whether it is taking orders or washing dishes, it all gets done,” Wallace said. “That is one thing we love about our employees is that we know they always have our back. We couldn’t do it alone. We really have great people [employees, family and friends] helping us give the best we’ve got.”

The mother and daughter team admit they have their moments, but their secret is the openness they share.

“There are many times we finish each other’s sentences,” Salverino said. “I was actually working here before my mom took over and came back after college to help her with the day-to-day operations.”

The duo sits at the “executive table” at Plain & Fancy Sandwich Shoppe and discusses the daily needs of orders. It is clear that both truly love the hometown atmosphere. They strive to be able to personally tailor their menu to accommodate any customer's request. 

It might be curb-side or across-town delivery or the frantic call of a child’s lunch forgotten that sends the ladies of this shop into savior-mode.

“Yes, we have been known to deliver lunches to children at school or oversee an elderly person’s daily meals for a customer,” Wallace explained. “We fed over 400 in the snow at this past Chamber [of Commerce] banquet.”

With big traffic changes already happening around the square at Connally and Main streets, many customers have been concerned with parking issues and access to the shoppe, Wallace mentioned.

“The city has been very considerate of the businesses with the recent construction and dates chosen for the work,” Wallace said reassuring customers that they are going to remain open during the improvements.

As the 2007 Small Business of the Year award recipient, Plain & Fancy Sandwich Shoppe endorses the community. Wallace works with CASA, is a member of the Downtown Business Alliance, the Tourism Board and is a member in good standing of the Hopkins County Chamber of Commerce.

Plain & Fancy is open Monday-Friday, from 7:30 a.m. to 4 p.m., and Saturdays from 10 a.m. to 3 p.m. Deliveries are made daily from 10 a.m. to 1:30 p.m. For orders or catering information call (903) 885-9225.

 

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