The short story is this: iPhone fell out of parade vehicle unnoticed. Landed face down on pavement. Everyone from Elves to Santa ran over said iPhone, because when I got back to the scene of the crime, little was left of the device. Let it also be noted that a certain Frosty the Snowman made the ultimate sacrifice in a desperate effort to rescue the most Holy of phones.
Amazingly enough, the phone still works. Screen is obliterated, but it still obligingly rings and vibrates when I get calls and texts. I can't do a thing about it, but it still works.
So, what does one do with a persmcshterkated iPhone? I called Apple tech support who told me my warranty does not cover accidental damage. To which I replied with some variant of, "Oh, you most helpful representative. That's is just fine and exactly what I expect from an extended warranty. Thank you. And may Steve Jobs himself anoint you with warm fuzzies and golden iPods for your tech prowess."
Still, I'm going to take my ZipLock™ bag full of iPhone pieces to an Apple Retail store as soon as I can and take it up with the Genius Bar. They may take pitty on my soul.
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